6 Refrigerator Repair Questions to Ask About Servicing a Fridge, Freezer, or Ice Maker

1. What appliance needs to be repaired?

Refrigerators, freezers, and ice makers can develop issues in various ways. If your fridge is no longer keeping food cold, it likely requires repairs. Similarly, a malfunctioning freezer may stop freezing properly, and in some cases, water leakage can occur as ice melts. Excessive frost buildup is another indication of a potential problem. Ice makers, on the other hand, might stop producing ice, begin leaking, or even emit a burning odor from the motor, signaling the need for professional attention.

2. When do you need this project completed?

Since refrigerators and freezers are essential for preserving food, repairs need to be completed quickly to prevent spoilage, especially in households with only one of each appliance. These units are built with excellent insulation to maintain their internal temperature for extended periods, so it’s best to keep the doors closed as much as possible while awaiting repairs. If immediate service isn’t available, placing ice packs inside the fridge can help sustain a cooler temperature for a short time.

3. Do you need help after business hours?

If your freezer stops cooling, you can usually wait until the next business day for repairs, even over the weekend. A fully stocked freezer will typically remain frozen if kept closed, while a partially filled one may maintain refrigerator-like temperatures for a short period. Refrigerators can also keep food cold until the following day, as long as the door stays shut. Since emergency repairs tend to be more costly, waiting when possible can help save money.

4. What is your budget?

An SD Appliance Repair technician can address these issues, with service rates generally ranging from $90 to $190 per hour. For quick fixes that take less than an hour, it’s common for professionals to charge a minimum service fee or a flat rate equivalent to an hour of labor to cover the visit.

5. Is it worth getting the fridge repaired?

The decision to repair or replace depends on your budget and the condition of your appliance. If your refrigerator is relatively new and the repair costs are less than 40% of the price of a new unit, fixing it is often the better option. However, with older models or extensive repairs, the choice becomes less clear. Consulting a professional SD Appliance Repair can help determine the most cost-effective solution.

6. How can you avoid repairs in the future?

Managing ice buildup in your freezer can significantly prolong its longevity. Refrigerators are generally durable, requiring little maintenance beyond routine cleaning and maintaining a consistent temperature. They can last for decades with proper care. Ice makers, however, should be used regularly to prevent components from seizing—aim to run them at least once a week to keep everything functioning smoothly.