GE Freezer is Cold, but Refrigerator is Not? This May Be Why

GE Freezer is Cold, but Refrigerator is Not? This May Be Why

One frequent issue GE refrigerator owners face is when the freezer keeps things cold, but the fresh food compartment doesn’t cool properly. In this guide, we’ll go over the possible reasons behind this problem, explain what might be causing it, and outline the steps that can help resolve it. If, after trying these troubleshooting tips, the refrigerator section still isn’t cooling while the freezer works fine, it’s best to reach out to a qualified technician for a proper diagnosis and repair.

Overstuffing Can Cause Problems

A frequent cause of a freezer staying cold while the refrigerator compartment warms up is storing too much inside. When a refrigerator is overloaded, the circulation of cold air gets restricted, preventing it from reaching all areas. This airflow blockage stops the fresh food section from keeping the ideal temperature of around 37°F, even though the freezer continues to work normally. To solve this, start by removing excess items and ensuring that the air vents connecting the freezer and refrigerator are open and free of ice buildup. If airflow is not obstructed and the problem persists, the issue may be related to another component of the appliance.

Dirty Condenser Coils To Blame?

If your GE refrigerator isn’t cooling while the freezer still works, dirty condenser coils could be the culprit. These coils are designed to release heat from the refrigerant, but when they’re coated with dust or grime, the system can’t get rid of heat effectively. This can lead to the refrigerator section staying warm and, in some cases, cause the appliance to run nonstop.
For those who prefer a DIY approach, start by unplugging the unit and removing the access panel. Use a stiff brush or a vacuum with a brush attachment to clear away dirt and debris from the coils. However, if the buildup is heavy or the problem persists, professional service is recommended. At SD Appliance Repair, our technicians not only clean the coils but also inspect other key components—such as the evaporator fan, condenser fan, ice maker, water system, and door seals—to ensure the entire refrigerator is operating at peak efficiency. Regular maintenance checks like these can help prevent future cooling problems.

Evaporator Fan Motor is Faulty

Another possible cause of a freezer staying cold while the refrigerator compartment fails to cool is a malfunctioning evaporator fan motor. This component’s job is to move air through the freezer and into the fresh food section. When the motor isn’t working, proper air circulation stops, leaving the refrigerator warm even though the freezer is still cold.
To check the motor, first disconnect the appliance from power and remove the access panel. Once exposed, the motor can be tested for continuity to confirm whether it’s functioning. If the test shows it isn’t working, the only solution is to replace the part, which is best handled by a trained technician.

GE Refrigerator Defrost System Failure

If your GE refrigerator isn’t cooling while the freezer still works, the issue could be linked to a failing defrost system. This system’s role is to clear frost from the evaporator coils. When it malfunctions, frost begins to build up on the coils, blocking airflow and preventing the refrigerator section from maintaining the right temperature. As a result, the freezer remains cold, but the fresh food compartment becomes too warm.

A professional will need to replace these parts if they fail:

The defrost system in a GE refrigerator relies on several key parts working together. The defrost timer controls when the heater switches on and off throughout the day to keep frost from collecting on the coils. The defrost control board controls the timing of the defrost cycle, while the defrost thermostat serves as a sensor, signaling when the system should operate based on temperature.
If any of these components fail, it can lead to uneven cooling between the freezer and refrigerator sections. In such cases, it’s best to have the appliance checked by a qualified technician. At SD Appliance Repair, our specialists have the training and experience to accurately identify the faulty part and restore your refrigerator to proper working order.